“Thank you for calling United Healthcare. Por blah blah blah Espanol, blah blah tres.”
You can’t even say “For English press 1. Por…
That wasn’t the point. I gave you an example of my point. The point is convenience. If a company thinks it will be beneficial to their customers to offer Spanish service then that company has that right. This is the “land of the free,” no?
Shit, if I wanted to only offer my service in Spanish, I have that right. My business isn’t going to do very well, but again, America.
You’re right. Although it would be polite to address the English speaking people first.
Now….please explain why we give out government forms in Spanish as well. Something that a citizen would fill out (i.e. drivers licenses) yet are still in the hands of non-citizens.